HoSS Digital Hub
Get 5x the value of your ticket — before the summit even starts
Our first year.
Your biggest advantage.
Every HoSS 2026 delegate gets full access to an AI-powered execution platform worth over £5,000 — free, as a Launch Edition bonus. More value than any hospitality event has ever delivered.
The strategy you build in London keeps performing, evolving and delivering results for months after you leave the room.
Meet your
personalised
AI copilot
Not a chatbot. Not a search engine. A hospitality-specific AI tutor trained on frameworks, methodologies and insights from the industry’s top social media strategists.
Ask it anything — from content planning to campaign optimisation to reporting language for your GM. It understands your context, your brand and your goals. Available 24/7, built to get smarter as the platform evolves.
Included with your HoSS ticket
Example prompts
How do I structure a 30-day Instagram plan for a boutique hotel?
Write a response to a negative TripAdvisor review about housekeeping
What KPIs should I present to my GM to justify a paid social budget?
Give me five Reels ideas for a spa opening campaign
How do I structure a 30-day Instagram plan for a boutique hotel?
Write a response to a negative TripAdvisor review about housekeeping
What KPIs should I present to my GM to justify a paid social budget?
Give me five Reels ideas for a spa opening campaign
What’s inside
Everything you need to execute, measure and improve
Built on methodologies and insights from the industry's leading hospitality social media and marketing strategists, including:
WITH ADDITIONAL EXPERT INSIGHTS FROM:
Your materials
Mini courses (20+)
In-depth, self-paced modules covering every pillar of hospitality social media — from content strategy and paid campaigns to reputation management and guest engagement. Built by practitioners, not theorists.
How to deal with
fake reviews
How to conduct social
media audit
Hotel's brand identity,
values, and USPs
Frameworks & strategy tools
Proven models you can apply immediately to your property or portfolio. The same frameworks our headliners use with global brands — adapted for your team size and goals.
Legal Considerations
of Using Reviews in Marketing
Hotel's Brand Identity, Values, and USPs
Techniques to identify audience segments
Cheat sheets & quick-reference guides (50+)
One-page resources designed for speed. Platform algorithm updates, content calendars, caption formulas, hashtag strategies, approval workflows — everything your team needs at a glance.
How to Analyse Market Trends and Customer Preferences
Techniques for gathering psychographic data
Techniques to identify audience segments
Podcasts
Candid conversations with hospitality social media leaders. Insights, case studies and behind-the-scenes thinking you won't find on a stage.
Trends at the heart
of Gen Z
Bleasure as a market
trend
Converting business objectives into social
media results
Metrics & reporting resources
Dashboards, KPI templates and reporting frameworks that help you track what matters — and communicate results to ownership in language they care about.
Key social media
metrics categories
Deconstructing goals
into metrics
Types of social
media goals
Case studies
Live monthly sessions with top hospitality strategists. Bring your real challenges, get direct guidance. No recordings, no replays — exclusively for HoSS delegates.
Turn praise into proof: Amplifying a 5-Star
elite review
Competitive analysis for
a luxury hotel in
Southern California
Sustainability, inclusion, seamless UX: the Gen Z formula
Tutorials
Complete selected courses and earn additional accredited credentials. Strengthen your CV and your team's professional standing — beyond the triple accreditation you receive at the summit.
How to set the hotel's
brand personality
Interpreting Social
Media Data
The key sources for gathering market
trend data
Certifications
Complete courses in the HoSS Digital Hub and earn accredited credentials — each with a unique ID and LinkedIn digital badge. Your business gets a demonstrably upskilled team member. Your delegate gets a stronger CV and recognised expertise that lasts well beyond the summit.
AI simulators
Practice before it's real
Three AI-powered simulators that let you rehearse the moments that matter most — before they happen to your property.
Review response simulator
A scathing one-star review just landed. Craft a response that turns it around.
Social media crisis simulator
A guest’s video just went viral for the wrong reasons. Control the narrative in real time.
Reputation monitoring simulator
Something’s off in your metrics. Spot it and act before it becomes a crisis.
Included with your HoSS ticket
BONUS
Online Reputation Management suite
Early bird
bonus:
Certified ORM
Suite — Free
Your online reputation is your first impression — and your bottom line. Register before 31 May 2026 and get a fully certified ORM suite that turns reviews into revenue, crises into confidence, and guest feedback into your competitive edge.
Built for hospitality. Powered by AI. Packed with everything you need to dominate reviews, handle any guest moment and build a brand that books itself.
Free for registrations before 31 May 2026
How it works
Always on. Always relevant.
Always yours.
Resources available from the moment you register. Continuously updated so it stays ahead of the industry.
Your AI copilot adapts to your priorities. The more you use it, the more relevant it becomes.
Access it anywhere, anytime — your strategy support fits around your schedule, not the other way around.
Sneak peek
Still thinking? See what's waiting for you.
LAUNCH EDITION ONLY
This level of access won’t be repeated
Every HoSS 2026 delegate gets the Digital All Hub free — six to twelve months depending on your package. This is a founding year offer. Future editions will price it separately.
Compare packages & secure your spot
Help & FAQs
The hub is in active development and will be live and fully accessible when you register. Content is being built in partnership with confirmed hospitality experts and is continuously updated.
It adapts to your priorities and improves with usage over time.
Yes, content is continuously updated to stay ahead of the industry.
Yes, depending on your package and access level.
You’ll have options to extend or upgrade your access.
Yes — it includes certified frameworks, tools, and resources.
Your Monday
morning after HoSS
What this actually looks like in practice
First Monday back. While your competitors are still posting without a plan, you open the hub, pull up your 90-day blueprint and ask the AI copilot to tailor it to your brand.
By Friday, your GM has a one-page report linking social to direct bookings, your team has a content calendar they can actually follow, and you’re already booked into next month’s expert clinic.
One week in — and you’re already six months ahead of where you were.
Most conferences give you a
slide deck and a LinkedIn connection.
HoSS 2026 gives you an AI-powered platform, expert-built resources and months of personalised support — because our founding delegates deserve to walk away with proof that this works.
Ready to join us in London?
Turn your hotel's social media into a revenue and reputation engine in 2 days.